A:Human hair has natural protein. It is easy to tell by burning and smell: human hair will be ash, which will go away after pinching. Human hair will smell foul. When burning, the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke. Moreover, human hair may have very few gray hair and split end. It is normal and not a quality problem.

A: Use a flat iron/straightened or tongs, even when fitted, but as your own hair, never use hot tools too often as you could dry the hair and the texture will not last as long. If you want to dye the hair as your request, we suggest you use a professional colorist that specializes in coloring hair extensions. 

And please do not dye or bleach hair too frequently, it will do harm on hairs since virgin hair will be easily dry after leaving hair donor .

A:While washing your hair, never use shampoo meant for natural hair. ''Even though normal conditioner is OK, the shampoo is too harsh and can lead to hair falling out. Conditioning your hair is very important to keep it soft and manageable,so wash wigs with conditioner. You can use products like gel and hair spray to keep the curl in place, but make sure to wash your hair and not leave these products in for long time .

A:Factory washed the hair with warm water and shampoo before shipped,at the same time , we will add some hair oil to the hair wig to protecting the hair from being dry during long time delivery, it may have some smell in the high temperature or hot weather, the smell can easily fade away after washing via any shampoo or conditioner. Promise no corn-chip chemical smell, our hair is 100% chemical-free, we do not only care about beauty but also our customer's health!

A:Hair will be a little dry after high temperature steam processed .Hair Extensions tangle due to dryness , oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily. Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult your stylist for more help. Sulfate/alcohol involved products will leads to dry and frizzy,please notice that in advance!As your own hair ,the real human wigs need good care and manage too,your patience ,hardworking and good care habit can keep the hair as beautiful ,soft and silky as the healthy hair should be.

A:Our hair will be a little dry after high temperature steam processed, especially longer virgin hair. As we all know for virgin hair grow from human scalp, the longer hair the less nutrition will reach to ends ,our sourcing department will pick out the badly damaged ends raw hair, but few splits ends cannot be avoided , especially when hair is longer than 18’’,please understand. And with right products to condition and moisture treatment the hair, it will help a lots.

A:When you meet 2-3 strands of hair loss.It is not the real shedding, causing virgin hair just like human hair. Kindly suggest to seal the weft again before installment to prevent shedding so much in future.
Do not use comb to brush the curly hair, just running with yr fingers gently; use wide-tooth for straight or body wave style.After wash please nurse the hair with some hair oil, then the hair can be silky and soft

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